Which payment cards are accepted?

Any bank cards that support online payments are accepted.

When is the fiscal receipt issued?

After the order is confirmed, the receipt is automatically sent to your e-mail and saved in the “My Orders” section.

What should I do if the item is defective?

If a defect is detected during packing, the order may be canceled. The paid amount will be refunded via the same payment method.

Can I pay in installments or on credit?

Yes. Installments and credit are available through Halyk Bank and Kaspi.

Can I pay upon delivery?

Yes. The courier accepts payment in cash or by card upon receipt.

Can I open the parcel before paying?

No. The parcel is handed over only after payment is made.

How do I place an order with payment upon receipt?

When choosing a payment method, select “Payment upon receipt” and confirm your order.

Important:

Payment for the order does not guarantee that the item will be issued.

If a defect or damage is found during packing, the Seller may cancel the order and issue a refund.

The order is sent for delivery or pickup only after it receives the status “Confirmed.”